Make Yourself Heard:
If you can't hear people clearly over the phone or have trouble being understood, it can be hard to do lots of things like inquiring about a job, ordering supplies or making an appointment.
You may have to rely on others to make calls for you - missing opportunities and losing control over what is said.
There is a solution and it's called the National Relay Service.
Using specially trained staff called relay officers, the NRS can help people who are deaf or have a hearing or specch impediment:
* contact employers, services and training opportunities
* make or take work, social or personal phone calls
* have good phone conversations - with less misunderstanding and repetition
* ring relatives and friends who don't use SMS
* contact a friend, neighbour or emergency service if you need help
The relay service also makes it easy for family, friends, employers and workmates to keep in touch with you.
Relay officers are the central link in the phone call, relaying exactly what is said or typed. They stay on the line throughout each call to help it go smoothly, but do not change or interfere with what each person says.

Training is free and it's easy to learn.
No more relying on friends or relatives to make calls for you!

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