The Victorian Poisons Information Centre (VPIC) provides the people of Victoria with advice about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp etc. For members of the public this includes telephone assessment, advice on first aid, with or without referral to a doctor or hospital. Information and advice is given to health professionals about formulations of products and management of poisoned patients.